iPhone. The Good, Bad, and Ugly

Cellular Pros and Cons Emerge for AT&T iPhones

© Dan Florio

Iphone by Apple via AT&T, Courtesy of Apple

The newest, smartest cell phone released to cheering crowds are expensive to buy, but offer affordable service plans with carrier AT&T. Is iPhone worth the wait and hype?

Around the nation, early tech adopters awaited the pleasure of plunking half a grand down for the long anticipated iPhone. As MSNBC.com proclaims (June 29, 2007), "The doors of Apple and AT&T stores opened promptly at 6 p.m. EDT with cheers from employees and eager customers."

Just as gamers camped outside Best Buys for the newest Xbox 360 console in late 2005, tech geeks set up comfortable chairs and blow-up beds in line outside Apple stores, days before the big iPhone release. The one per customer iPhone rule at AT&T outlets didn't diminish early adopter enthusiasm for the smartest phone on the market.

For business travelers telecommuting from Timbuktu, the iPhone offers:

The Seattle Post Intelligencer (June 27, 2007) reports AT&T's iPhone rate plans will start at $59.99 a month for 450 minutes, $79.99 for for 900 minutes and go to $99.99 for 1350 minutes. These plans will offer 200 text messages, unlimited data services and month to month roll over minutes, and charge a $36 activation fee. Family plans will also be available. Best part about AT&T's plan - customers will be able to activate their service AND transfer their existing cell phone numbers from home, using iTunes software. Much better than waiting at phone counters for service reps to get you going.

The AT&T exclusive carrier plan aims to be competitive with Sprint Nextel and Verizon "premium" plans. So, while upfront iPhone costs are high, the monthly service aims at middle market cell phone users.

iPhone Pros...

Business travelers tired of toting laptops onto airplanes can have all the abilities of their notebook at 1/8th the size, PLUS a cell phone. Use the iPhone to check stock quotes from the airport or scan silly videos at Starbucks. Write a blog on a beach, listening to Jimmy Buffet playlists.

Sounds ideal? No one needs to know you aren't at the office anymore. For business trips of less than a week it's a boon to put a real computer in your pocket and leave the laptop at home. Avoid carrying multiple chargers. No more juggling numerous hand held devices. The iPhone is also plain old pretty with that huge screen. The touch controls are surprisingly easy to use.

iPhone Cons...

Seattle web designer (and frequent traveler) Thomas Driggers encourages a "wait and look before you leap" purchase approach.

"A year from now," says Driggers, "other phones will come out that will do all the same stuff. The market will explode and all the smart phone prices will come down. Strictly based on Apple's prior history, with its proprietary environments like iTunes, there may be issues with implementation of iPhone features. It's probably not going to be universal."

He concludes, "Apple devices usually costs more than the competition, are typically proprietary, and I am not convinced the iPhone is all that groundbreaking in any case. Applites are the ones buying this. Apple is not winning any new customers with it."

The exclusive five year carrier contract with AT&T...

There are a lot of AT&T haters on the Internet. AT&T's iPhone internet connection is awfully slow, bringing back bad memories of dial-up days long past.

Notwithstanding AT&T's reported low ratings in service and coverage, other cell phone providers are worried about the Apple/AT&T merger.

Yahoo Finance (June 29,2007) reports Verizon Wireless "may cede customers to AT&T as they make the switch to access the iPhone", despite Verizon's historically great track record for retaining customers.

Consumersearch.com offers a comparison of cell phone carriers, listing Verizon and T-Mobile as most highly ranked overall, "easily besting Cingular [/AT&T] in nearly every performance factor."


The copyright of the article iPhone. The Good, Bad, and Ugly in Business Travel is owned by Dan Florio. Permission to republish iPhone. The Good, Bad, and Ugly must be granted by the author in writing.


Iphone by Apple via AT&T, Courtesy of Apple
       


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